Web Survey Bibliography
We will off er case studies of using the web in the Medicare Contractor Provider Satisfaction Survey and Survey of Provider Satisfaction with Quality Improvement Organizations. In both, the web survey is off ered as the fi rst option. All respondents receive a survey notifi cation package with instructions to complete the web survey and a reminder/ thank you postcard. Nonresponders are followed up by telephone. While the design is relatively straightforward, use of the web and telephone poses unique challenges. We will focus on design issues for a multimode survey, use of usability testing to ensure ease of navigation of the web survey, proportion of the sample completed by the web, correlates of selecting the web to respond, and procedural issues related to accommodating two or more modes
3rd International conference on establishment surveys (abstract)
Web survey bibliography - Conference proceedings (83)
- The Influence of Human Cues on Drop-out and Answer Behaviour within Web Surveys; 2008; Oesterlau, T., Geißler, H.
- Sampling for web surveys; 2007; Rivers, D.
- Reconstructing childhood health histories using internet panels; 2007; Smith, J. P.
- Pilot study to recruite a sample for an online panel: Effects of contact mode, incentives and information...; 2007; Scherpenzeel, A.
- Modes, trends, and content: A comparison of the 2003 HRS internet survey with HRS 2002 and 2004 Core...; 2007; Weir, D.
- Lessons learned: Converting a telephone survey panel to an internet panel; 2007; Roe, D. J., Stockdale, J., Farrelly, M., Heinrich, T.
- Developments in electronic survey design for establishment surveys; 2007; O'Neill, G.
- Response time measurement in the lab and on the Web: A comparison; 2007; Galesic, M., Reips, U.-D., Kaczmirek, L., Czienskowski, U., Liske, N., von Oertzen, T.
- Questionnaire and Survey Design for Online Research; 2007; Wydra, D., Fisher, L., Strunk, K.
- Using Technology to Improve Data Quality; 2007; Cunningham, J., Pearson, C., Parkhurst, D.
- Mobile Phone Data Collection; 2007; Lavine, S.
- Effects of Offering Web Questionnaires as an Option in Enterprise Surveys: the Swedish Experience; 2007; Erikson, J., Furubjelke, E.
- Using the Web for Surveys of Medical Providers; 2007; Narayanan, V., Giambo, P., Fry, S., Crafts, J.
- Boosting Response Rates: Are There Optimal Times to Email Respondents?; 2007; Bennett-Harper, S., O'Brien, J., Levin, K., Davis, B., Shipp, S., Campbell, S., Sienkiewicz, R.
- Beyond Demographics: Are ‘Webographic’ Questions Useful for Reducing the Selection Bias...; 2007; Schonlau, M., van Soest, A., Kapteyn, A.
- Maximising respondent engagement: The use of rich media; 2007; Reid, J., Morden, M., Perez Echeverria, A.
- Truth in measurement: Comparing Web Based interviewing Techniques; 2007; Couper, M. P., Terhanian, G., Bremer, J., Thomas, R. K.
- The power of the visible: Visual design for Web surveys; 2006; Couper, M. P.
- Attitudinal differences. Comparing people who belong to multiple versus single panels; 2006; Casdas, D., Fine, B., Menictas, C.
- Weighting an Internet Panel Survey on Drug Use and Abuse; 2006; Gordek, H., Williams, Ri. L., Dai, L.
- The professional respondent problem in online panel surveys today; 2005; Fulgoni, G.
- Satisficing behavior in online panelists; 2005; Downes-Le Guin, T.
- Panel proliferation and quality concerns; 2005; Faasse, J.
- Electronic Voting Machines – A comparison applying the principles of computer-human interaction...; 2003; Callegaro, M., Peytcheva, E.
- More than a thousand words? Visual cues and visual knowledge; 2002; Prior, M.
- Questionnaire Pretesting Methods: Do Different Techniques and Different Organizations Produce Similar...; 2001; Rothgeb, J. M., Willis, G. B., Forsyth, B. H.
- Practical methods for sampling rare and mobile populations; 2001; Kalton, G.
- Building an alternative response process model for business surveys; 2001; Willimack, D. K., Nichols, E. M.
- Human centered measures of success in web site design; 1998; Kirakowski, J., Claridge, N., Whitehand, R.
- The Prodigy Experiment in Using e-Mail for Tracking Public Opinion; 1995; Werner, J., Maisel, R., Robinson, K.
- Respondent preferences toward audio-CASI and how that affects data quality; 1995; Kinsey, S. H., Thornberry, J. S., Carson, C. P., Duffer, A. P.
- Best pracices in disk-by-mail surveys; 1992; Witt, K. J., Bernstein, S.
- Customer satisfaction research using disks-by-mail; 1989; Zabdan, P., Frost, L.